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NFT Cards: Using Digital Trading Cards to Engage Customers

Marc Lewis
Managing Editor
April 29, 2024
NFT Cards: Using Digital Trading Cards to Engage Customers
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Digital trading cards are virtual counterparts to traditional trading cards, existing solely in digital format and managed via online platforms or applications. These cards can feature images, stats, descriptions, and interactive elements like animations or sound effects. Commonly associated with collectible card games, sports, entertainment franchises, and pop culture, digital trading cards offer benefits such as easy distribution, instant access, and interactive gameplay. They are bought, sold, or traded within dedicated online marketplaces or official platforms, providing a dynamic and engaging experience for collectors and fans alike.

How is an NFT Trading Card Different?

An NFT (Non-Fungible Token) trading card differs from a traditional digital trading card in that it is uniquely identified and verified on a blockchain. While traditional digital trading cards are typically replicated files that can be copied and distributed easily, NFT trading cards are distinct digital assets that cannot be replicated or interchanged on a one-to-one basis due to their unique blockchain-based identification.

Each NFT trading card has a specific digital signature, stored on a blockchain ledger, which certifies its ownership, authenticity, and scarcity. This means that NFT trading cards have inherent value as collectibles because they cannot be duplicated, providing a level of scarcity and authenticity that traditional digital assets lack.

Many businesses are now using NFT trading cards as a way to promote their products or services by offering them as rewards or incentives to customers.

For example, a company might offer a limited edition NFT trading card to customers who make a certain number of purchases or refer a certain number of friends. These cards can then be sold directly to collectors, providing a new incentive to engage with a brand and a way for companies to create stickiness in the market.

How Do NFT Cards Work?

In recent years, NFT cards have become a popular way to collect digital items in the gaming, art, and sports worlds. NFTs are essentially a token or certificate that is linked to a particular item or asset, making it unique and immutable. As such, NFT cards are very different from traditional trading cards, as they exist in a digital format.

To purchase an NFT card, buyers select the asset they wish to own and then pay for it using crypto or real money. These cards can also be gifted to customers, as rewards for signing up or engaging with a product. Ownership of the cards is then registered on the blockchain and secured by cryptographic signatures.

Some NFT cards come with special perks such as exclusive offers and access to digital tournaments. This combines the benefits of traditional collectibles with powerful promotional tools, creating new ways for businesses to engage their customers. For example, a business may offer an NFT trading card series that is only available to members of a loyalty program, creating a sense of exclusivity and encouraging customers to continue engaging with the brand.

Overall, NFT trading cards provide businesses with a unique and engaging way to promote and sell products and services, and can be used to create a sense of community and exclusivity among customers.

Business Ideas for Digital Cards

As NFT adoption has accelerated, all sorts of businesses have started using NFT cards as a way to provide customers with unique experiences and loyalty rewards. Here are five examples of enterprises that have embraced this new technology.

NBA Top Shot is a platform for buying and selling digital collectibles from the National Basketball Association. It uses NFT cards to represent each player's highlights and moments and these digital collectibles can increase in value as a player becomes more successful. The NFL has a similar experience, allowing fans to own moments and plays from their favorite teams.

NFT Trading Cards from NBA Top Shot
More than $200M has been spent on NBA NFT trading cards, image: NBA Top Shot

Nike is bringing web 3 to its customers. Its purchase of an NFT company will allow the brand to match in-demand shoes with an NFT card. These cards can then be shared as social proof or used as proof of ownership on secondary markets.

One example is the CryptoKitties platform, which uses special NFT cards to allow customers to own virtual cats. Each card contains information about the specific cat, such as its breed, age, and characteristics. Customers can buy and trade these cards in the marketplace and even transfer them to other accounts if desired.

Blastoff uses NFT cards for a loyalty program that rewards customers for consistent purchases. When customers purchase a certain number of Blastoff products, they receive an exclusive NFT card that provides future discounts on purchases.

Hollywood-based studio NextPlane is also leveraging the power of NFT cards with their own loyalty program called My Rewards Store Network (MRSN). Customers earn points when they buy tickets or merchandise associated with NextPlane movies or shows. These points can then be redeemed at MRSN locations or through online auctions where rare NFT cards are found.

Gatcha offers customers a special type of shopping experience through their Gacha Cards app. By purchasing virtual treasure chests on “mini trucks” via their phones, shoppers are able to unlock special themed gifts in the form of physical collectible cards known as Gacha Cards that include coupons for deals on different items within the app itself—allowing them enhanced shopping experiences whenever they decide open one of these treasures chests again.

Gatcha NFT trading card example
Gotcha cards are fun, engaging characters that people can trade, image: Reddit

All these use cases show how NFTs can be used creatively by businesses looking to attract and retain customers interested in personalized and exclusive experiences with tangible rewards—all integrated within blockchain technology.

Digital trading cards, or tradeable NFTs, were in the news beyond business and consumer use cases when Donald Trump sold them in a fundraising effort.

Trump digital trading cards were a collection of digital cards featuring images, quotes, and various moments from his presidency, as well as his life and career before entering politics. These digital trading cards were created and distributed as NFTs. The value of these digital trading cards has fluctuated.

Are NFT Cards Worth Money?

The value of cards, like any collectible item, can vary widely depending on factors such as rarity, demand, historical significance, and the perceived value within the community of collectors.

Some NFT cards may be highly sought after and command significant prices in online marketplaces, while others may have more modest values or be of interest primarily to niche audiences.

Factors contributing to the value of NFT cards:

  1. Rarity: Limited edition or one-of-a-kind NFT cards are often more valuable due to their scarcity.
  2. Historical Significance: NFT cards associated with important events, influential creators, or significant cultural or sports moments may have higher value.
  3. Creator Reputation: NFT cards created by well-known artists, celebrities, or established brands may attract more attention and higher prices.
  4. Demand: Popular trends, fandoms, or communities may drive demand for specific NFT cards, increasing their value.
  5. Utility: Some NFT cards may have additional utility beyond being collectibles, such as granting access to exclusive content, virtual spaces, or real-world benefits, which can enhance their value.

Ultimately, the worth of NFT cards is subjective and can fluctuate over time based on market dynamics and evolving trends in the NFT space.

For businesses, it's important to focus on the last value factor in our list—utility. For a consumer to care about a card from a company, it needs to deliver value.

Common Questions

How do businesses get started with creating NFT cards?

Initiating enterprise-grade NFTs requires a comprehensive approach. Enterprises should begin with strategic planning to determine the objectives and unique value propositions of their NFT trading cards, which could range from enhancing customer engagement to promoting loyalty or exclusive content access.

Integrating insights from various departments—such as design, marketing, legal, and technology—is crucial for a holistic strategy.

Selecting the right blockchain platform is pivotal, with considerations around scalability, security, and environmental impact guiding the decision.

Developing or acquiring smart contracts, which dictate the NFTs' functionalities and ownership rules, is also a key step in the creation process.

Enterprises might find value in partnering with specialized NFT platforms or service providers like Kaleido to streamline development, especially to navigate the complexities of blockchain technology efficiently.

It’s also vital to consider the financial aspects, including transaction fees, and to ensure compliance with intellectual property laws, setting the stage for a successful and legally compliant NFT initiative.

What are the specific metrics to measure the success of trading cards in marketing campaigns?

Engagement metrics, such as interactions on social platforms and digital marketplaces, provide insights into the campaign's reach and audience engagement levels. Assessing the financial impact, through both direct NFT sales and the indirect effect on product or service sales, is essential for understanding the campaign's ROI.

Additionally, evaluating customer acquisition and retention rates, alongside secondary market dynamics, offers a comprehensive view of the NFT's market acceptance and value retention over time.

Enterprises should also prioritize collecting qualitative feedback from customers to gauge shifts in brand perception and identify areas for improvement in future NFT ventures.

What are the environmental impacts of minting NFTs, and how can they be mitigated?

Addressing environmental concerns for NFT initiatives is critical, given the growing emphasis on sustainability.

The primary environmental concern with NFTs relates to the energy consumption of blockchain technologies, especially those utilizing proof-of-work (PoW) consensus mechanisms.

Enterprises are increasingly exploring eco-friendly blockchain alternatives, such as those based on proof-of-stake (PoS), which significantly reduce energy usage.

By adopting environmentally responsible practices, enterprises not only demonstrate their commitment to sustainability but also enhance their brand reputation among eco-conscious consumers and stakeholders, aligning with broader corporate social responsibility goals.

Examples of NFT trading cards for professional athletes
The trading card industry as a whole has grown 2.5x the S&P 500 since 2008, image: Dibbs

Final Thoughts

Creating customizable NFT trading cards for players, accomplishments, products, or events can engage users, attract new customers, and create new market opportunities around your brand. Key benefits include:

  • Unique and Scarce Assets: NFTs cannot be replicated, providing unique, tradable assets that generate new revenue streams.
  • Enhanced Engagement: Fostering exclusivity encourages ongoing customer interaction and community building.
  • Increased Visibility: Promoting and showcasing products or services through NFT cards enhances brand awareness.
  • Customer Loyalty: Rewarding and incentivizing customers with NFTs boosts loyalty and retention.

The potential of NFTs extends beyond customer interaction, offering brands innovative ways to create value. As blockchain technology grows, expect more businesses to leverage NFT trading cards to stand out in competitive markets.

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Build a Custom NFT Experience

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